Return Policy
If your product becomes defective within the first thirty (30) days of the invoice date, you may return it for an exchange only. All non-defective returns are subject to a 25% of restocking fee. Before returning any item, you must contact our returns department within thirty days of your invoice and we will provide you with return instructions and an RMA (Return Merchandise Authorization) number will be given. The RMA numbers are only good for 7 days from the day of issue. Topspeed Usa Distribution Inc.will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.
In order to receive full credit, your purchase must be returned with shipping prepaid. All items must be in "as-new" condition, in original packagi ng, and with all warranty cards, manuals, and accessories. Any discrepancies could result in a delay or partial forfeiture of your credit. For all light products, please test the product for factory defects prior to installation. Once attempts of installation have been made, all light products are not returnable. No cancellation, refund, or exchanges on special order items . Topspeed USA Distribution Inc will not be liable if you order the wrong product. We provide technical specification and manufacturer part number information so that you can make an educated buying decision. For any shipment that is refused, you will automatically be charged $5.00 or 10%, whichever is greater (for international orders we will charge 30% of the invoice price plus all shipping and duty that we pay for the returned product[s]), to cover costs associated with processing your order and return. Shipping costs are not refundable. We will issue a full refund (or exchange) for the product when your return meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error and within 30 days from invoice.
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